OCS
Operator capacity multiplied by 20.
Before1 operator: 5 accounts managed manually
After1 operator: 100 accounts supervised
For SME owners short on time
Save time with a custom tool built for your business.
I design and deliver your tool from first idea to launch, helping a team short on time and resources automate repetitive work.
One email is enough · Personal reply within one business day
Work keeps piling up
A custom tool, enhanced with AI
Less time spent on repetitive work
Talk to HugoDelivered projects
Concrete work, measured results
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OCS · Repetitive task
Each repetitive task now takes 25 minutes instead of 40
View projectBeforeOne task: 40 min
AfterOne task: 25 min
Have a time-consuming process to simplify?
See how delivery worksFour practical bottlenecks
Where does your business lose time every week?
Prospects are slipping through the cracks
What happens today
Inquiries arrive by email, form or phone. Some go unanswered, have no clear owner or never receive a follow-up.
What the tool handles
It brings every inquiry into one place, creates the follow-up record, finds the relevant information, assigns the right person and prepares the reply or follow-up.
What stays with your team
Your team qualifies the need, sets the priority and reviews important sales messages.
Every order creates more copying and pasting
What happens today
The quote, schedule, delivery file and invoice reuse the same details. Every handoff creates another chance to miss something.
What the tool handles
It captures details once, syncs your tools, prepares documents, updates statuses and alerts the next person.
What stays with your team
Your team approves commitments, handles exceptions and decides how unusual cases move forward.
Overdue invoices are spotted too late
What happens today
Due dates, payments and client exchanges are tracked in separate tools. Follow-ups wait and disputes are hard to see.
What the tool handles
It matches invoices with payments, identifies overdue amounts, prepares reminders and brings the history together for the right person.
What stays with your team
Your team reviews sensitive follow-ups, handles disputes and decides what to do next.
The numbers you need arrive after the decision
What happens today
Costs, time, purchases and sales are scattered. Margin, schedule or workload gaps appear when they are already difficult to correct.
What the tool handles
It brings the data together, keeps indicators current and flags discrepancies or missing information for review.
What stays with your team
You define the important thresholds, investigate the alerts and make the business decisions.
Delivery journey
From first exchange to handoff
You know what happens at every stage, what you can review and what you receive.
A free 30-minute first exchange
We discuss your needs, users and constraints to identify the right starting point.
An individualized proposal
You receive a proposal setting out the solution, deliverables, price and timing for your project.
A first version to try
You try a first version in real conditions and share your feedback so we can refine what matters.
Go-live and handoff
I put the validated product into service, train your team, provide documentation, and hand over its custom code and data within the validated product limits.
From the client side
In their own words
Three projects, three different experiences.
Web product · LP Labs
“Hugo understood HypeRPC almost immediately. I had described an idea; he came back with a product that felt clear, fast and true to what I had in mind. It’s rare to feel that well understood on a project.”
Operations automation · OCS
“Hugo took ownership and carried the project through with real autonomy. He understood quickly, kept moving without needing to be chased, and delivered something solid. Working with him was simple and effective.”
AI integration · OCS
“Hugo knows how to integrate AI without turning it into a gimmick. He starts with the real use case, chooses what genuinely adds value, and fits it cleanly into the product. For the team, everything stays simple.”
Web product · LP Labs
“Hugo understood HypeRPC almost immediately. I had described an idea; he came back with a product that felt clear, fast and true to what I had in mind. It’s rare to feel that well understood on a project.”
A custom service, with one point of contact
I design and deliver your custom tool from the initial idea through to launch. You work directly with me at every stage: I take responsibility for the project end to end.
30-day bug-fix guarantee
Your tool comes with a 30-day bug-fix guarantee after launch.
Your code and data handed over
You stay in control of your tool: its custom code and your data are handed over at delivery.
Technical support for CII
If your project may qualify for France’s Innovation Tax Credit (CII), I prepare the technical material for your accountant or adviser. They remain responsible for confirming eligibility.
Leave your email address. I’ll contact you personally within one business day to understand your project and identify the best next step.
